Support & Inquiries

Contact CheapFly

Official Support Email

support@cheapfly.online

We read every message and reply as soon as we can, usually within 2 business days.

What to include in your email

  • A fare or search question: the route, the dates, and what you saw on the search page.
  • A broken link or a page that looks wrong: the page address (copy it from your browser) and a short note on what went wrong.
  • Flight delay compensation: the flight number, the date, and the route. We will point you to the right claim form. We do not handle claims ourselves.
  • A partnership or press enquiry: who you are, what you do, and what you want to work on together.

What we cannot do

  • We cannot book, change, or cancel a flight, hotel, or car for you. Bookings are made on the airline or agency site, and only they can change a booking.
  • We cannot check a live fare by email. Fares change by the minute, so the search page always has the latest price.
  • We do not take card payments and we never ask for card details by email.

Send us a message

Fill out the form below and your message will be dispatched directly to support@cheapfly.online.